GRAND JUNCTION, Colo. — City Market has announced customer
capacity limits to further encourage physical distancing in stores. Beginning April 7, the
retailer will begin to limit the number of customers to 50% of the international building
code’s calculated capacity to allow for proper physical distancing in every store.
“City Market’s introduction of customer capacity limits is one more way we are doing our
part to flatten the curve while operating as an essential business, providing our
customers with access to fresh, affordable food and products,” said Steve Burnham,
President of City Market. “During this national pandemic, we are committed to adopting
preventive measures to help protect the safety and health of our associates, customers
As an illustration, the standard building capacity for a grocery store is 1 person per 60
square feet. Under City Market’s new reduced capacity limits, the number will be 1
person per 120 square feet. City Market will begin to monitor the number of customers
per square foot in its stores using its industry-leading QueVision technology, which
already provides a count of the customers entering and exiting stores.
City Market’s new customer capacity limits joins other measures the retailer has
established over the last few weeks to promote physical distancing, including the
addition of plexiglass partitions and educational floor decals and airing of a healthy
habits message via in-store radio to encourage customers to practice good hygiene and
City Market has also recently implemented the following protective and
Protective Face Masks and Gloves for Associates
City Market is encouraging associates to wear protective masks and gloves. The retailer
has ordered masks for associates nationwide, with supply starting to arrive and the anticipation of all locations having supply by the end of this week.